Privacy Policy

Welcome to Xylando Uzv's Privacy Policy. This document explains how we collect, use, store, and protect your personal information when you visit our website or use our programming education services. We're committed to maintaining your trust and protecting your privacy in accordance with applicable laws in India, including the Information Technology Act, 2000 and the Personal Data Protection Bill.

This policy applies to all users of creativeintegrationhub.sbs and our educational services. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our services.

Our privacy practices are designed with your rights in mind. We collect only the information necessary to provide quality programming education and support your learning journey. We never sell your personal information to third parties, and we implement strong security measures to protect your data.

We collect several types of information to provide and improve our programming education services:

Information You Provide Directly: When you register for our courses, contact us for support, or fill out forms on our website, you voluntarily provide information such as your name, email address, and phone number. We also collect information about your programming interests and current skill level to better tailor our educational content.

Information We Collect Automatically: Our website uses cookies and similar technologies to collect information about how you interact with our site. This includes pages you visit, time spent on different sections, and technical information about your device and browser. This data helps us understand user preferences and improve our website's functionality.

Information from Third Parties: Occasionally, we may receive information about you from third-party sources, such as social media platforms if you choose to connect your accounts, or from educational partners. We only accept such information when it's provided in accordance with applicable privacy laws and with proper consent.

We use your personal information for several specific purposes related to providing quality programming education:

• Educational Services: We use your information to provide programming courses, track your learning progress, and customize educational content to match your skill level and interests.
• Communication: We send course updates, important announcements, and respond to your questions and support requests. We may also send educational newsletters if you've opted in to receive them.
• Website Improvement: We analyze usage patterns to understand how students interact with our content, which helps us improve course materials and website functionality.
• Account Management: We use your information to create and maintain your student account, process enrollments, and provide access to course materials.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes in India.

Data Processing Legal Basis: We process your personal data based on several legal grounds, including your consent (for marketing communications), contract performance (to provide educational services), legitimate interests (to improve our services), and legal obligations (to comply with applicable laws).

We don't use your personal information for automated decision-making that would significantly affect you without human review. Any algorithmic recommendations for learning paths or content are designed to enhance your educational experience and can be customized based on your preferences.

You have several important rights regarding your personal information. Here's what you can do and how to exercise these rights:

How to Exercise Your Rights: To exercise any of these rights, send an email to [email protected] with your request. Please include your full name and the email address associated with your account. We'll verify your identity and respond within 30 days. For complex requests, we may extend this period by an additional 60 days.

Limitations: Some rights may have limitations. For example, we may need to retain certain information for legal compliance or legitimate business purposes. We'll explain any limitations when you make a request and provide alternative solutions when possible.

No Discrimination: We won't discriminate against you for exercising your privacy rights. Your access to our educational services won't be affected by privacy-related requests, though some features may be limited if you restrict certain data processing activities.

Protecting your personal information is a top priority. We employ multiple layers of security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards: Our website uses SSL encryption to protect data in transit. We store personal information on secure servers with restricted access and regular security updates. Database access is limited to authorized personnel who need the information to perform their job functions.

Physical Security: Our servers are housed in secure data centers with 24/7 monitoring, biometric access controls, and environmental protections. We work with reputable hosting providers who maintain industry-standard security certifications.

Administrative Controls: Our team receives regular privacy and security training. We have clear policies about data handling, and we regularly review access permissions to ensure only necessary personnel can access personal information.

Incident Response: In the unlikely event of a data breach that poses a risk to your privacy, we'll notify affected users within 72 hours and provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.

Regular Security Reviews: We conduct annual security assessments and promptly address any vulnerabilities discovered. Our security practices evolve with changing technology and emerging threats to maintain strong protection for your information.

We share your personal information only in specific, limited circumstances and never sell it to third parties. Here's when and why we might share your information:

Service Providers: We work with trusted third-party companies that help us operate our website and provide educational services. This includes web hosting providers, email service providers, and analytics tools. These companies can only use your information to provide services to us and are contractually obligated to protect your data.

Legal Requirements: We may disclose your information when required by Indian law, court orders, or government requests. This includes compliance with tax regulations, responding to law enforcement requests with proper legal authorization, and protecting against fraud or security threats.

Educational Partners: If you enroll in courses offered in partnership with other educational institutions, we may share relevant information with those partners to facilitate your learning experience. We'll always inform you about such partnerships before sharing your information.

Business Transfers: If Xylando Uzv is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you before your information is transferred and becomes subject to a different privacy policy.

International Transfers: Some of our service providers may be located outside India. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your privacy rights.

Anonymous Data: We may share aggregated, anonymized data that cannot identify individual users with partners, researchers, or the public to advance programming education and improve our services. This data doesn't include any personal information.

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you interact with our content. Here's what you need to know:

Essential Cookies: These cookies are necessary for our website to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status. You cannot opt out of essential cookies while using our website.

Analytics Cookies: We use cookies to collect information about how visitors use our website, such as which pages are most popular and how long people spend on different sections. This helps us improve our content and user experience. These cookies don't collect information that identifies you personally.

Preference Cookies: These cookies remember your choices and preferences, such as language settings or learning path selections, to make your future visits more convenient and personalized.

Managing Cookies: You can control cookie settings through your web browser. Most browsers allow you to block or delete cookies, though this may affect some website functionality. You can also opt out of analytics tracking through your account settings.

Do Not Track: Our website doesn't currently respond to "Do Not Track" browser signals, but you can control tracking through cookie settings and opt-out mechanisms we provide. We're monitoring developments in this area and may implement Do Not Track support in the future.

Our programming education services are designed for learners of all ages, but we take special care to protect the privacy of children under 18 years old in accordance with applicable laws in India.

Parental Consent: If you are under 18, we require verifiable parental consent before collecting, using, or sharing your personal information. Parents or guardians must provide consent through our registration process and can review, update, or delete their child's information at any time.

Limited Data Collection: For users under 18, we collect only the minimum information necessary to provide educational services. This typically includes name, age, parent/guardian contact information, and learning progress data.

Enhanced Security: Accounts for users under 18 have additional privacy protections, including restricted communication features and enhanced monitoring to prevent inappropriate contact from other users.

Parental Rights: Parents and guardians have the right to review their child's personal information, request corrections or deletions, and withdraw consent for future collection. They can also request information about our data practices regarding their child's account.

Safe Learning Environment: We're committed to creating a safe online learning environment for young programmers. Our platform includes content moderation, reporting mechanisms, and educational resources about online safety and digital citizenship.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We're committed to keeping you informed about any significant changes that might affect your privacy rights.

Notification Process: When we make material changes to this policy, we'll notify you through email (using the address associated with your account) and by posting a prominent notice on our website. We'll also update the "Last updated" date at the top of this policy.

Review Period: For significant changes that expand how we use your personal information, we'll provide at least 30 days' notice before the changes take effect. This gives you time to review the changes and decide whether you want to continue using our services.

Continued Use: By continuing to use our website and services after policy changes take effect, you accept the updated terms. If you don't agree with the changes, you can close your account and request deletion of your personal information.

Version History: We maintain records of previous versions of this policy for reference. If you have questions about changes or want to review previous versions, contact us at [email protected].